Privacy Policy

Last updated: May 10th, 2023.

Personal Information We Collect

When you visit https://www.uslanguageservices.com (the “Website”), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
• “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you place an order or attempt to place an order through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information and providing you with order confirmation). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Website – you can read more about how Google uses your Personal Information. You can also opt-out of Google Analytics.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.

You can opt-out of targeted advertising at: Google’s opt-out and Bing’s opt-out. Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Text Messaging

By providing U.S. Language Services, LLC with your telephone number via email, WhatsApp, telephone, SMS, quote request form or order form, you agree to receive SMS messages from us. Message frequency may vary. Message and data rates may apply. To unsubscribe from SMS messages from us, reply STOP to any message or contact us. You can also text HELP for more information or contact us for assistance.

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

U.S. Language Services LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request U.S. Language Services LLC for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that U.S. Language Services LLC correct any information you believe is inaccurate. You also have the right to request U.S. Language Services LLC to complete the information you believe is incomplete.

The right to erasure – You have the right to request that U.S. Language Services LLC erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that U.S. Language Services LLC restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to U.S. Language Services LLC’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that U.S. Language Services LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the details listed below.

Data Retention

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your data rights, please contact us by email at info@uslanguageservices.com